Our Team

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Norberto Roman

Owner - Army Retired Veteran

 

Norberto is a U.S. Army retired wounded veteran with two-Operation Iraqi Freedom tours. He graduated with a Bachelor’s in Business Management with a double major in General Management and in Human Resources. He also earned an Associate of Applied Science in Hotel and Restaurant Management. Hospitality and Customer Service is his passion. Norberto started in customer service when he was 14 years old and for the last 14 years he worked as General Manager under Choice Hotels and Wyndham Hotels & Resorts. 

 

"My mission is to create a connection between your business, your customers, and your community. I am committed to providing professional, quality service on brand marketing and management, to help you create a culture of world class customer service and loyal guests".

 

"I will work with you, personally, to better understand your business needs and produce a strategic plan to better serve you". 

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Adriana Roman Rodriguez

Digital Marketing - International Intern

Adriana have 4+ years of experience in social media management, content creation, marketing and branding. She graduated with a B.A. in Psychology from the University of Puerto Rico, Mayagüez, and she is currently working on her Master's in Digital Marketing at EUDE Business School, in Madrid. She's Content Marketing certified by HubSpot, and Digital Marketing certified by Google.

 

"If you've ever wanted to get inside the mind of the customer and figure out how they think, I'm the right fit for you. Unlike most professionals in the field, my main education focuses on the human mind and its functions, especially behavior which is what Digital Marketing capitalizes on in order to optimize campaigns, and drive purchase behavior". 

 

"My work experience has taught me that there are three main factors: vision, consistency and commitment. I value business and individual growth and I'm looking forward to help you achieve your goals in order to thrive online and beyond".